How can I talk to Irctc customer care
Here's how:
  1. Call 139.
  2. Select your preferred language (e.g. press 2 for English).
  3. Select Fare Enquiry (e.g. press 4).
  4. When asked to enter the train number, enter a random (wrong) train number, and do so again when asked to repeat correctly. ...
  5. You'll be connected to a customer service executive.