Immediate Openings with NTT DATA Services for Automation development Advisor - Bangalore Location
We are looking for highly motivated individuals who will play a key role as Automation development Advisor to join our team in Bangalore Location
We are looking for highly motivated individuals who will play a key role as Automation development Advisor to join our team in Bangalore Location
Key Job Responsibilities:
Implementation of the chosen self-help / self-heal automation platform & Development of automation workflows –
o Collaborate with the Architect to finalize the deployment & integration architecture of the chosen platform, as well as creation of implementation project plan
o Installation & configuration of the platform as per design
o Develop integrations with other tools (e.g. ITSM, portals, KM tools etc.) using standards like web services (SOAP / REST, JSON / XML etc.) or other readily available adapters
o Coordinate with the architect & account delivery teams to gather operating procedures (SOPs) / workflows (runbooks) of the identified automation candidates
o Develop the automation as per the workflows & unit test the same.
o Conduct integration & acceptance testing with other stakeholders, document test results, fix bugs & retest as needed.
o Prepare detailed technical documentation of the developed solution.
Provide support in the architecture & presales cycles of the self-help / self-heal automation tooling area –
o Assist architects in researching tools available in the market & gain capability understanding of the tools.
o Participate in demo by tool vendors, setup PoC in lab/test environments to evaluate the fitment of available tools against Dell’s requirements
o Help in creating presentations, solution proposal content, implementation effort estimates etc.
o Help architects in building demo environment of solution for showcase to customers
Continual Improvement of automation solution
o Build standard library of automation that can be reused in all implementations
o As part of the technical team, provide on-going maintenance & support to the deployed tools
o Collaborate with delivery teams on an on-going basis to identify new automation opportunities / improvement areas & update the library for reuse
Skill & Experience:
Proficiency in Powershell, WMI, MSI scripting, Perl / Java scripting is necessary
Experience with desktop automation tools like Aptean (Consona), nanoheal etc. is highly desirable
Experience in Perl, Java, JavaScript, Apple Script, PHP, Python & similar scripting languages is necessary (at least two). Knowledge of Puppet, Chef, Ansible type of automation tools is desirable.
Experience in implementation of tools like SCCM / Altiris / LANDesk (software distribution, inventory), chat & remote control (e.g. Bomgar, LogMeIn), password reset (e.g. Onelogin, Quest password manager, Hitachi, ManageEngine etc.) would be an advantage
Experience &/or knowledge of virtual desktop solutions from VMWare, Citrix etc. is desirable
Should have proven experience in end user services – service desk, remote workplace services, mobile device management etc.
Good technical knowledge of IT infrastructure areas – desktop / laptop / mobile devices, VDI / thin client platforms, operating systems like Windows / Linux / MacOS and data center areas like servers / messaging (MS Exchange) / network (LAN/ WAN, data / voice) etc.
Proficiency in IT Service Management process framework is needed. ITIL Foundation certificate is desirable.
Work with internal teams in integrating multiple solutions in the DWS practice and run automation as cohesive E2E machinery
Functional knowledge of ITSM tools like ServiceNow/BMC Remedy, asset discovery tools like SCCM, BMC ADDM, LANDesk, Altiris etc.
Should have worked in a managed services provider organization, be exposed to global delivery model and operate in teams working across time zones.
Good interpersonal skills, with ability to collaborate in a diverse team
Good communication (written & oral) & presentation skills, business analysis and problem solving skills, self-initiated & quick learner.
Certification/Education Preferences
Industry recognized technical certification(s) in one or more private/public cloud services areas (e.g. MCSD: Azure Solutions Architect, Google Cloud Systems Operations Professional/Solutions Developer, DevOps, AWS Certified Solutions Architect etc.) is a plus.
Exposure to Agile methods and ability to Lead the agile development methodology establishment
Responsible for the end to end lifecycle management and standards of NTTD endpoint automation solutions with ability to think out of box on future solutions
Coach/train the automation development team members in automation solutions development best practices
Liaison with NTTD clients and account teams to drive consultative engagements for automation solutions placement (including detailed data analysis/analytics)
If you would like to apply for this position please forward your updated resume to byre.gowda@nttdata.comalong with below mentioned details.
Total Exp:
Relevant Exp:
Current CTC:
Expected CTC:
NP:
Byre Gowda | Recruiter | NTT DATA Global Delivery Services Private Limited | V. 8814.3940 |
| byre.gowda@nttdata.com | Learn more at nttdata.com/americas
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