ServiceNow
| ServiceNow vs Salesforce | |||
|---|---|---|---|
| Function | ServiceNow | Salesforce | |
| Platforms Supported | Web-based, iPhone & Android app | Web-based, Windows phone app | |
| Typical Customers | Enterprise & Mid-size business Customers | Enterprise, Small & MId-sie business Customers | |
| Support | Phone & Online Support, Knowledgebase, Video tutorials | Phone & Online Support, Knowledgebase, Video tutorials | |
| Integrations | OpsGenie, PagerDuty, Workato | MailChimp, Trello | |
| Security | No CSA, CCM Certification | CSA, CCM Certification | |
| Encryption | No encryption i.e sensitive data which is at rest | Encryption of sensitive data at rest | |
| Access Control | No multifactor in authentication process | Multi factor in the authentication process | |
| Data Policy | No data backup in multiple locations | Data backup in multiple locations | |
Q. What is servicenow?
ServiceNow is a cloud based ITSM tool. Please check the below url before attending a service-now interview.
https://wiki.servicenow.com/index.php?title=Product_Overview
ServiceNow is a cloud based ITSM tool. Please check the below url before attending a service-now interview.
https://wiki.servicenow.com/index.php?title=Product_Overview


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