What is the latest servicenow user interface and when it was released?
The latest user interface is UI14 interface.It came in Eureka release
Q. What is full form of CMDB ?
Configuration Management Database
Q. What is CMDB Baseline ?
CMDB baselines helps to understand and control the changes that have been made to a configuration item(CI) after its Baseline has been created. Baseline is the snapshot of a CI
Q. How to enable or disable an application ?
Navigate to “Application Menus” module under system definition application.Open the respective application that require to be enable or disable.Set active as true to enable it or set active to false to disable it
Q. What is a view ?
View defines the arrangement of fields on a form or a list. For one single form we can define multiple views according to the user preferences or requirement.
Q. What is ACL?
An ACL is access control list that defines what data a user can access and how they can access it in service now.