What is ServiceNow

ServiceNow is a cloud based IT Service Management (ITSM) tool. It provides a single system of record for:
  • IT services
  • Operations                                                                                                                                  
  • Business management
All aspects of IT Services live in the ServiceNow ecosystem. It gives us a complete view of services and resources. This allows for broad control of how to best allocate resources and design the process flow of those services.Refer this link to know more What Is ServiceNow