Experience required for the Job: 7 - 15 years
Annual Salary of the Job: 0.00 - 18.00 Lacs

Greetings from TrueTech Solutions.

We are hiring Service Manager for Pune  Location.
Exp-7+ Years
NP - Max. 20 Days
Work Location: Pune 
JD:
• Handle offshore team of 15-20 resources. 
Assume responsibility for overall planning and execution of the programme
• Assume responsibility for managing commercial aspect with customer
• Assume responsibility for customer management
• Function as Single-Point-of-Contact for customer communication, issue escalation, and risk management
• Perform escalation resolution
• Conduct capacity alignment
• Work closely with various layers within Lattelecom organisation to agree on work-stack (mostly with IT but also business as and when required) for service, innovation and governance
• Manage Risk and mitigation

Interested candidates can share your resume to mridhulaa@truetechsolutions.in 
along with
First Name:
Last Name:
Passport Number:
Expiry date of Passport:
Current Location:

Thanks,
Mridhulaa